Recent events have dramatically changed how we conduct our lives. As a result, rediscovering who we are is essential to enhancing our everyday interactions, finding our purpose, and improving the lives of others. In these evolving times, the universal principles of hospitality are not just beneficial to those in the industry, but to anyone seeking to have an enriched life and a thriving business. 

Equipped with over three decades of expertise in the restaurant and wine industry, author Eddie Heintz will guide you through his personal journey collecting vital information across multiple disciplines to help you mindfully connect with others and the world around you. Drawing on his own experiences and the wisdom of authors such as Danny Meyer, Don Miguel Ruiz, and Eckhart Tolle, among others, you will learn: 

· To connect with your style of hospitality

· The art of not taking things personally

· How hospitality supports the practice of living in the moment.

· How the pineapple became the universal symbol for hospitality

· How to alter situational energy to benefit yourself and others

· And much more

In these unprecedented times, helping to ease fears and give comfort to family, friends, neighbors, and strangers alike is paramount. The author’s professional wisdom will guide your passions and leadership development so you can reach your full potential and become the embodiment of hospitality.

Available at Amazon and Barnes & Noble

Read reviews below 👇🏼

“In this beautifully written and deeply personal gem of a book, Eddie shares his unique vision of hospitality. Eddie shows us that hospitality is so much more than being warm and welcoming, it is a way of life. Making Welcome is not just a book for hospitality professionals. This is a deeply spiritual book and may even change the way you live your life. Everyone should read it.”

—Annie Stoll, co-founder, The Delfina Restaurant Group

“This is a book that goes beyond the traditional structures of how-to in hospitality, and teaches us how redefining the truth and meaning in our everyday work as hospitalitarians can be applied to create a happier, more productive, and elevated personal life as well. Refreshing, insightful, and undeniably motivating; exactly the shot of positive energy needed to reinvigorate as we navigate coming out of a pandemic.”

—Aleksa Mrdjenovich, owner and CEO, Nova Hotels

“Ten years into my professional career as a chef, Eddie Heintz took me by the hand and showed me what Hospitality was all about—caring, connecting, listening, being present, showing empathy. I will never forget the time I spent with him and the lessons he instilled in me. Eddie inspires us to find joy and love in providing hospitality just as he did with me many years ago. This book is destined to be an industry classic”

—Tim Bodell, director of culinary, Francis Ford Coppola Winery

“Since we met some 30 years ago, I have watched Mr. Heintz dive headfirst into many a maelstrom with little regard for his personal or professional well-being. In his obsessive need to make others feel comfortable, valued, or just plain happy, he has been overlooked, derided, and fired. And here he goes again, sticking out his neck in the world of publishing! To anyone even considering a career in the hospitality trades: read his tales of triumph, disaster, and humility. Relax, sit back, and let Eddie take you on a ride. You’re welcome!”

—Ritchie Rosen, chef, restauranteur, and ne’er do well